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Bob Kaplitz Blog

  • Multimedia Minutes: Can’t Get the Answers to Your Questions?

    April 25th, 2010

    How do you deal with an interview subject who side steps answering your questions?  Here’s one proven way. 

    http://www.youtube.com/user/Kaplitz#p/u/82/N5iDmNNiCf8

    You don’t need to be on 60 Minutes to ask follow up questions like this.  As long as you do it in a respectful way, viewers will appreciate how you’re watching out for them.

    Posted in broadcast journalism, Multimedia Journalism, Power Tools for TV Journalists, TV news training | 1 Comment »

  • Multimedia Minutes: Asking the Tough Questions

    April 25th, 2010

    Skeptics criticize reporters for asking the softball questions.  Comments include “They don’t have the courage to ask the questions we want answered.”  So asking those questions will set you apart from the competition.

    In this promo, WRGB-TV/Albany takes credit for holding officials accountable.  Look at how a reporter deals with an official saying, “That’s a silly question.”

    You might also watch:

    Multimedia Minutes: Viewer Advocacy

    Multimedia Minutes: Tough Time with Tough Questions?

    Posted in broadcast journalism, Multimedia Journalism, Power Tools for TV Journalists, TV news training | 2 Comments »

  • Multimedia Minutes: Adding Punch to Your Writing

    April 25th, 2010

    To showcase you do more than react to the news of the day, you need to write proactively.  Through transparency, take credit for what you do that’s special.  Here’s an example.

    You likely can’t turn out a story like this a day.  But the more often you can deliver on this type of fact finding, the more uniquely valuable viewers will find your stories on air and on the Web.

    Posted in broadcast journalism, Multimedia Journalism, Power Tools for TV Journalists, TV news training | 11 Comments »

  • Multimedia Minutes: Producer Scorecard

    April 24th, 2010

    Checklists and scorecards represent powerful implementation tools.  Without them, responsibilities and goals are fuzzy.  Also, with a scorecard like this one, you can identify problems and address them quickly.  This is an example.  As a multimedia journalist, you should create your own scorecard to, well, keep score and get help where you’re not making progress. 

    To make this practical, use it as often as you like.  Check the goals with your news manager.  If you’re a news manager, make sure everyone’s goals are clear whether you call it a scorecard, checklist, or simply goals.

    Posted in broadcast journalism, Multimedia Journalism, Power Tools for TV Journalists, TV news training | No Comments »

  • Multimedia Minutes: Building Blocks for Viewer Advocacy

    April 24th, 2010

    “Give us the steps we need to take to show we’re a viewer advocate.”  That’s a common request as stations move from meaningless brands of journalism to brands viewers want.  In fact, no matter your station’s branding line, viewers appreciate multimedia journalists who are watching out for them.

    You may want to use this as a guide.

    Posted in broadcast journalism, Multimedia Journalism, Power Tools for TV Journalists, TV news training | No Comments »

  • Multimedia Minutes: Can You See Your Target?

    April 24th, 2010

    The most successful multimedia journalists have a clear understanding of what success is.  And that’s beyond the basics of getting the facts right and the video in focus.  For example, when it comes to viewer advocacy — a brand of journalism for many stations — they know what to shoot for.

    After the commodity news — the news of the day all stations over — strive to get answers to the most important viewer questions about the most important issues.  Then fact find by going the extra steps.  Use transparency to tell viewers what you’re doing, so you’ll get credit.  But ultimately what stands out in viewers’ minds are the tough questions you ask, holding people in power accountable.

    This presents a huge opportunity because your competition’s target is likely mushy.  Besides, many multimedia journalists’ questions are softballs — the easy stuff.  You’re in a great position to, in a nice way, hold officials accountable for how they’re spending taxpayer money or following through on their campaign promises.

    Posted in broadcast journalism, Multimedia Journalism, Power Tools for TV Journalists, TV news training | No Comments »

  • Multimedia Minutes: Start with Video or Anchors in Promos?

    April 24th, 2010

    You sometimes see your video begin your station’s promos, and sometimes the anchor on camera kicks off the promo.  Probably no surprise to you, but the video wins out.  At least, every time we tested.  This holds true even for strong anchors.

    This shows second-by-second viewer interest in our so-called Real Time Response research.  The higher the line, the more viewers are engaged.  That holds true for both the station’s staff and for viewers.

    Also, when you’re providing video to promote your story, start strong.  Holding the best shots for last or for the story itself loses you viewers.  Unless you start strong, many viewers won’t stick around.  After all, they see it as a commercial.

    Posted in broadcast journalism, Multimedia Journalism, Power Tools for TV Journalists, TV news training | 4 Comments »

  • Multimedia Minutes: Visual Storytelling with a Timeless Twist

    April 22nd, 2010

    Learn visual storytelling fundamentals from historical video, which includes some surprising shots.

    If you enjoyed this older video, you might like to see what Dan Rather and Walter Cronkite looked like years ago.

    Posted in broadcast journalism, Multimedia Journalism, Power Tools for TV Journalists, TV news training | 1 Comment »

  • Multimedia Minutes: Getting Excited over Shoes

    April 21st, 2010

    Multimedia journalists and other employees ultimately set one station/Web site apart from the competition. 

    I was reminded of that when I received a card from an employee of Zappos.com.  I had called to ask a question about an item on their Web site.

    Elizabeth’s card accompanied a book — the “Culture Book” — with more than 300 pages about the culture including descriptions of the culture by dozens of employees.

    Core values, which drive the culture, include “Be passionate and determined.”  Elizabeth raved about the company, which has been so successful in the shoe business that Amazon bought it for more than one billion dollars.

    If employees in the shoe business — and now other retail products – are that excited about their company and core values, imagine the opportunities we have in a field with much more a WOW factor.

    TAKEAWAYS

    If you’re a multimedia journalist:

    Ask your news director about the station’s core values and culture.

    Determine what your role should be, ideally.

    If the core values seem mushy, write down your own and decide what you’ll do differently.

    Discuss those values with your news director.

    If you’re a news director:

    Define the station’s core values in terms they understand — like “We ask the tough questions that viewers want answered.”

    Get the reaction of your staff because they’re they ones to bring it to life.

    If you’ve done this before, this will serve to reinforce your station’s beliefs.

    BOTTOM LINE

    Whether you’re in the shoe business or serving as a viewer advocate through multimedia channels, you need to stand for something.  And, ideally, get excited about those beliefs.  If not, find what does excite you.  Elizabeth did.

    Posted in broadcast journalism, Multimedia Journalism, Power Tools for TV Journalists, TV news training | 3 Comments »

  • Multimedia Minutes: Videography Skill Sets — Where Do You Stand?

    April 21st, 2010

    See yourself progressing through various levels of learning, starting with the fundamentals.  Where are you?  How will you get to the next level?  If you’re not getting the training you need, ask for it.  If that doesn’t work, find a mentor inside your station or out.

    We developed this model in collaboration with multimedia journalist Galen Culver as part of AR&D’s continuing education for MMJs.

    Posted in broadcast journalism, Multimedia Journalism, Power Tools for TV Journalists, TV news training | No Comments »

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  • Archives

  • About Bob

    Bob Kaplitz is senior vice president for content marketing for AR&D, which he joined in 1980 after a distinguished career in broadcast journalism -- a career which included reports on the CBS Evening News with Walter Cronkite and recognition by RTNDA as Best TV Investigative Reporter in the U.S. and Canada. The Content Marketing division's clients include The Four Seasons Sports Club and Resort, Sundance Square, Kids R Kids Learning Academy, and many professionals. Bob has consulted TV stations and media groups in markets including Los Angeles, San Francisco, Atlanta, Detroit, Cleveland and has spoken abroad in cities as far flung as Sydney, Australia and Hong Kong.

    Bob also lectures on international advertising and new media to MBA students at the University of Dallas Graduate School of Management. The Dean of the business school recognized him multiple times for excellence in teaching.

    He’s also spoken on viewer behavior to the National Press Photographers Association, the National Association of Broadcasters, and the National Academy of Television Arts & Sciences.

    He’s also served as vice president of new media for the DFW American Marketing Association where he pioneered the creation of video interviews with some of the country’s leading marketers.

    He’s author of Creating Execution Superstars with Budgets Cut to the Bone — a 160 page handbook for thriving in the downsized economy. Bob Dotson, national correspondent for NBC News' Today Show calls the book "a roadmap to better times."

    Bob has been nominated several years in a row by the DFW Interactive Marketing Association to judge some of the country’s most innovative marketing campaigns.

    Bob shot and produced a short movie, Save a Treasured Home, to help preserve a Dallas landmark designed and built by a disciple of the famed architect Frank Lloyd Wright.

    Bob studied journalism and marketing at the acclaimed Syracuse University’s Newhouse School of Public Communications where he received a Masters degree which followed a degree in psychology. One of his mentors was Dan Rather.

    He’s also studied innovation at the Center for Creative Leadership and was certified as an Innovation Leader at Synectics, a global consulting business that helps businesses create breakthrough ideas.

    He’s written articles on news management for Electronic Media and media reviews for the Dallas Morning News.

    He’s conducted global webinars for a London-based firm specializing in international marketing solutions. At their Los Angeles conference for marketing executives, Bob was rated as one of their top speakers.

    Bob has advised a remarkable range of people on building personal brands, which is important to everyone’s success. They range from network correspondents to the Tony Award winning star of the Broadway hit Jersey Boys to a notorious girlfriend of President Clinton to Princess Diana’s former chef at the Royal Palace.

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